PRIVACY POLICY
Serene Wellness Oasis MedSpa Effective Date: February 02, 2026 Introduction
Serene Wellness Oasis MedSpa (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal and medical information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, communicate with us, or receive services.
Information We Collect
Personal Information: Name, date of birth, phone number, email address, mailing address, emergency contact information.
Health & Medical Information: Medical history, intake forms, treatment records, medication information, wellness program data, before-and-after photos with written consent.
Payment Information: Billing details processed through secure third-party platforms. We do not store full credit card numbers.
Website & Communication Data: IP address, browser type, pages visited, online forms, emails, and text communications.
How We Use Your Information
To provide medical aesthetic and wellness services, perform consultations and Good Faith Exams, manage appointments and memberships, process payments, improve services, send communications, and comply with legal and regulatory requirements.
HIPAA Compliance
Serene Wellness Oasis MedSpa complies with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and applicable Texas privacy laws. We protect your Protected Health Information (PHI) through administrative, technical, and physical safeguards. PHI is used or disclosed only for treatment, payment, and healthcare operations unless written authorization is provided. You have rights to access, amend, restrict, and receive an accounting of disclosures of your PHI. Complaints may be filed with us or the U.S. Department of Health and Human Services without retaliation.
Communications Consent
By providing your contact information, you consent to receive appointment reminders, treatment updates, membership information, and optional promotional messages. Message and data rates may apply. You may opt out at any time.
Sharing Your Information
We do not sell personal information. We may share information with licensed providers, payment processors, EMR platforms, and legal authorities as required by law. All third parties are required to safeguard your information.
Cookies & Tracking Technologies
Our website may use cookies to enhance user experience and analyze traffic. You may disable cookies in your browser settings.
Data Security
We use reasonable safeguards to protect your information; however, no system can be guaranteed as fully secure.
Your Rights
You may request access to records, corrections, opt out of marketing communications, and ask questions about data use.
Children’s Privacy
Our services are intended for individuals 18 years or older. We do not knowingly collect information from minors without consent.
Policy Updates
This Privacy Policy may be updated periodically. Changes will be posted with a revised effective date.
Contact Information
Serene Wellness Oasis MedSpa
9945 Barker Cypress Suite 200 #40
Cypress, Texas 77433
Email: info@swospa.com
Phone: (832) 536-6604
Website: https://swospa.com
